Due to the COV19 outbreak we want to do our best to keep you safe and make you feel at home as well are caring for our staff. Below is our current COVID care procedures. These will be enhanced where possible and will include any new policies introduced by the Indonesian Governments.

Our Staff
Before coming back to work our staff will complete a COV19 test. Daily temperature checks will be completed. Face Masks will be worn and gloves used when cleaning rooms and preparing food.
Staff will give the traditional Balinese welcome and will not shake hands.

Our Check in Procedure
Guests are encouraged to bring and use their own face masks and hand sanitiser.
To assist with contactless process registration form will be sent 7 days prior to check in. Guests will need to return including passport copy.
Upon arrival guests will need to have a temperate check. Hand sanitiser is available at Reception.

Our Rooms
Hand soap provided is anti bacterial. One packet of anti bacterial wipes is also included per room.

Our Cleaning Procedures
Touch points cleaned during daily room service with an anti bacterial product include; Light Switch, Taps, AC Remote Control, Door and Closet Handles, Bed Head, Soap Dispenser, Toilet, Tables, Floors, Safety Box and Kettle
Bath and pool towels changed daily.
All non essential items such as magazines are removed from rooms.
Guests are asked to be outside during room cleaning service.

Our Public Areas

Guests and staff are requested to apply social distancing.

Our Car
Our car is cleaned with anti bacterial cleaning product after every guest. Hand sanitiser and face masks are available for guests. Our driver is a Bisma Cottages staff member who will have completed the health check detailed about and will wear a mask.


  • There is no lockdown in Bali, however some areas have curfews.
  • Indonesia is open for domestic tourism only.
  • All citizens and visitors are asked to social distance.
  • When in public areas it is mandatory to wear a face mask.
  • Most restaurants, supermarkets and malls are open. Temperature check, hand washing can be required before entering. Delivery services are available.
  • Major events have been cancelled and the governor has instructed the Balinese to stay away from mass events (religions and non-religious).
  • Many tourist attractions and beaches are open.
  • Otherwise the situation is mostly calm and controlled.


  • For now there are no tourist visa’s being issued.
  • The government has indicated this will remain until 2021.


The risk to get infected in Bali might be as low or high as in any other place in the world, that’s not a so called hotspot. Indonesian authorities and particularly the ones in Bali have shown that they take the situation seriously and have implemented several regulations and procedures, But of course, there is no guarantee, there is always room for improvement, and we all still learn how to deal with this.

It would not be right to claim that any country, be it our home country or any other place these days is 100% safe. Based on the scientific data and experiences the world has gathered by now about the coronavirus, the virus is indeed a threat. However, how much of a threat really depends on your individual circumstances, your personal actions and behaviors, and the level of precautions you take. And of course to a certain extend we depend on the professionalism of government authorities and also businesses that facilitate transportation, travel, etc.

In a way, life goes on in Bali. But more people realise, as in many other parts of the world, it’s serious and we should all follow the precaution measures as suggested by the WHO, and the local government.

COVID19 Policy

If you are unable to travel to Bali due to Indonesia closing borders due or there is a policy issued advising hotels to close any monies paid can be fully refunded or held in credit for 12 months. Credits can be used by friends or families.

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